Shipping & Returns

Only products purchased from along with the purchase invoice are eligible for product replacement or refund if any of the points listed below are valid.

  • Kindly raise a return/replacement request within 7 days from the date of delivery by writing to while mentioning the order ID.

  • We request you to share an image of the damaged/unexpected product with us so that we can verify the same without any hassle.

  • Customer care will reply to your query within two working days.

  • In case of damaged/missing product, raise a return/replacement within 2 days from the date of delivery.

  • Self love Skincare will take 2 working days to review your return request.

  • If our reverse pick-up service is not available at your location, you would need to self-ship the product via any reliable courier partner. Self love Skincare will reimburse the courier charges via any standard payment modes.(Paytm/Gpay/NEFT/RTGS/PhonePe)

  • After the returned product is received, Self love Skincare will verify it against the claim and initiate the replacement or refund accordingly. Please note that replacement would depend upon the stock availability.

You can return or have your product replaced under the following conditions

  • If the wrong product is delivered

  • If the product delivered has expired

  • If the product delivered is physically damaged

  • Incomplete order (if you find missing products)

Your replacement request will not be accepted under the following conditions

  • If the products have been opened/used/altered

  • If the original packaging (mono cartons, labels, etc.) is missing

  • If the return/replacement request is generated after 7 days from the date of delivery

  • If the damaged/missing product is reported after 2 days from the date of delivery

Medical Disclaimer

While many of the natural ingredients in our products are said to have natural skin-maintaining & enhancing properties, they are not used to treat or heal any kind of medical skin-related or health-related problem. We do not recommend the products of Self love Skincare as an alternate to medical products or medical care. We maintain a transparent policy where each product on our website showcases the list of natural ingredients used in the formulation. Consumers who are sensitive to any listed natural ingredient should not use the product. The information provided has been collected from other sources to tell you about the benefit of each natural ingredient. Please do not use the information found in this website to self-diagnose any medical skin-related or health-related ailment. The information provided on this website is not medical advice, thus please consult your doctor should you have any medical concern.